At Pheriwala.co.in, we take great care in ensuring your orders are processed and shipped as quickly as possible. Please review our Shipping Policy to understand how we handle shipping and delivery of your orders.
1. Shipping Areas
We currently offer shipping to all locations within India. At this time, we do not ship internationally. We are continually working to expand our shipping coverage, so please check back for updates.
2. Order Processing Time
Orders are processed within 1-3 business days from the time the order is placed. Orders are processed and shipped Monday through Saturday, excluding holidays. Orders placed on Sundays or holidays will be processed on the next business day.
3. Shipping Methods and Delivery Time
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days, depending on your location.
- Express Shipping: Delivery within 2-3 business days. This option is available for select locations and will incur an additional fee.
Delivery times are estimates and may vary based on factors such as delivery address, weather conditions, or unforeseen circumstances beyond our control. We will keep you updated on your order status if there are any delays.
4. Shipping Charges
Shipping charges are calculated at checkout based on the shipping method selected and the delivery location. Please note that additional shipping fees may apply for express shipping and remote areas.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to track the status of your shipment. You can also check the status of your order by logging into your account on our website.
6. Packaging
We take care to package your products securely to ensure they reach you in perfect condition. All items are packaged with the appropriate protective materials to avoid damage during transit.
7. Delays and Issues with Shipping
While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather, holidays, or third-party shipping carriers. If your order is delayed or there are any issues with the delivery, please contact us at enquiry@pheriwala.co.in or call +91 9038603306. We will work with the shipping carrier to resolve the issue as quickly as possible.
8. Incorrect Address
Please ensure that you provide the correct shipping address during checkout. We are not responsible for items lost or delayed due to incorrect or incomplete address information. If you realize that your address is incorrect after placing the order, please contact us as soon as possible, and we will do our best to assist you.
9. Damaged or Lost Items
If your order arrives damaged or is lost during transit, please contact us within 7 days of receiving the shipment. We will assist you in filing a claim with the shipping carrier or issue a replacement or refund as appropriate. Please keep all packaging materials and damaged items for inspection.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact us:
- Email: enquiry@pheriwala.co.in
- Phone: +91 9038603306