At Pherywala, we aim to deliver your orders in a timely and reliable manner.
Please read our Shipping Policy to understand how we process and ship your orders.
Order Processing
All orders are processed within 2–4 business days after order confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
Shipping Locations
We currently ship across India. Delivery availability may vary depending on your location
and courier service coverage.
Delivery Timeline
Estimated delivery time is 5–10 business days after dispatch.
Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
Any promotional free-shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS,
allowing you to monitor the delivery status of your package.
Delivery Issues
Pherywala is not responsible for delays caused by courier partners, incorrect shipping
information provided by the customer, or force majeure events.
Damaged or Missing Packages
If your order arrives damaged or appears to be missing items, please contact us within
48 hours of delivery with clear images and your order ID for assistance.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Pherywala will not be liable for orders delayed or lost due to incorrect address details.
Contact Us
For any questions regarding shipping or delivery, please reach out to us at
support@pherywala.com.
